Privacy Policy

At Electrickart, we are dedicated to protecting your privacy online. This Privacy Policy explains how we collect, use, and share information through our website, operated by Yogipati Digital Private Limited. By using our site, you agree to the terms of this policy, so please read it carefully to understand how your personal information is handled.

Information We Collect

1. During Registration
   When you register on our site, we may collect your name, address, phone number, email, gender, date of birth, and preferences.

2. Account and Transaction Information
   For services like payments and deliveries, we collect your bank account details, billing and delivery address, credit/debit card information, and tracking details.

3. User Activity
   We track data on your activities in the site, such as product preferences, prices, delivery information, disputes, and communication in forums.

4. Browsing Information
   We track your IP address, browser type, operating system, pages viewed, and sessions to improve the user experience.

5. User Interaction
   We collect data on clicks, scrolls, conversions, and other interactions to analyze your user journey in real-time.

How We Use Your Information

We use the information collected for the following purposes:

• Verifying your identity.
• Providing and managing our services.
• Facilitating communication and transactions between users and vendors.
• Improving and customizing our services through data analysis.
• Sending promotional offers, updates, and push notifications.
• Preventing misuse of our services and responding to violations.
• Charging subscription fees, if applicable.
• Complying with legal requirements and investigations.
• Providing live tracking of orders and deliveries.

Sharing Your Information

We may share your information with:

• Service providers who help us deliver our services.
• Affiliated companies and other designated service providers.
• Legal, insurance, or regulatory bodies if required.
• Our employees, contractors, and third parties for processing purposes.
• Public platforms if you voluntarily upload information.
• Other companies in case of a merger or acquisition.

If we collaborate with third parties to offer products or services, their privacy policies will apply to your data.

Cookies and Similar Technologies

We use cookies and similar tools to analyze trends, manage the site, and gather demographic data. You can control cookies through your browser settings. We also use automatic data collection for analytics and reporting.

Security of Your Information

We implement security measures to protect your data, but please note that no method of transmission is 100% secure.

Service Announcements

We may send you notifications or announcements related to our services, even if you opt out of promotional communications.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. Parents should monitor their children’s use of the internet and websites.

Data Retention Policy

We retain user data for a period of 12 months or as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• User accounts, transactions, and activities are retained for 12 months following the termination of the user’s relationship with Electric Kart or as needed to comply with legal, regulatory, or contractual obligations.
• After this period, we will take steps to delete or anonymize the data in a secure manner, ensuring that any personally identifiable information is irreversibly removed.

Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on the site, and continued use of the site means you accept the new terms.

For any questions or concerns about this Privacy Policy, please contact us at support@electrickart.co.in.